Standard Warranty

The Seller warrants that the products covered by this contract will be free from any defects in material and workmanship for a period of 12 months from the date of installation or 18 months from the date of shipment, whichever period first expires. Customer, in accepting the respect to the equipment, acknowledges that it takes the equipment "as is" and that Den-Con makes no warranties or representations with respect to the equipment, including implied expected life cycle of equipment. If, within that period, the Seller receives from Buyer written notice within 3 days of discovery of any alleged defect in or non-conformance of any product and if in the Seller's sole judgment the product does not conform or is found to be defective in material or workmanship, the Buyer shall, at Seller's request, return the part or product F.O.B. to Seller's designated plant. Seller, at his option and expense, shall repair or replace the defective part or product, or repay to Buyer the full price paid for such part or product by Buyer. Any replacement or purchase price shall be without interest. Seller's sole responsibility and Buyer's exclusive remedy hereunder shall be limited to such repair, replacement or repayment of the purchase price as above provided. In case of a defective product or part thereof, not of Seller's manufacture, Seller's warranty liability shall exist only to the extent that Seller is able to recover from its supplier for the same defects. THERE ARE NO OTHER WARRANTIES, EXPRESS, STATUTORY OR IMPLIED, INCLUDING THOSE OF MERCHANTABILITY AND OF FITNESS FOR PURPOSE; NOR ANY AFFIRMATION OF FACT OR REPRESENTATION, WHICH EXTENDS BEYOND THE

The warranties of Seller do not cover and Seller makes no warranty with respect to:

  • Failures not reported to Seller within the warranty period specified above.
  • Failures or damage due to misapplication, abuse, improper installation or abnormal conditions of temperature, dirt, or corrosive matter;
  • Failures due to operation, either intentional or otherwise, above rated capacities or in an otherwise improper manner;
  • Products which have been in any way tampered with or altered by anyone other than an authorized representative of Seller;
  • Products damaged in shipment or otherwise without fault of Seller;
  • Expenses incurred by Buyer in an attempt to repair or rework any alleged defective products;
  • Failures due to lack of compliance with industry recommended maintenance procedures;
  • Products rebuilt, welded, heat-treated or subjected to similar processes performed outside Seller's plants, and
  • Loss of use, downtime, direct, indirect, incidental or consequential damages.

Sole and complete warranty will apply for original purchaser of equipment, and will effect only for time period of warranty. Any claims made beyond the warranty dates, and/or failure to present required documents will void all warranties. This warranty cannot be transferred. Buyer is solely responsible for providing any required documentation, or documentation requested by Seller.

In the event Buyer declines to return the reportedly defective equipment to Sellers location per the terms of this warranty, or request onsite inspection by Sellers personnel or representatives of Seller, Buyer shall be fully responsible for travel expenses incurred by the Seller in addition to a day rate fee. These charges will be made regardless of the final disposition relative to the reportedly defective equipment.

Purchase and use of Den-Con equipment acknowledges complete acceptance of Den-Con Warranty Policy.

Any written notice of an alleged defect, in, or non-conformance of any product must include inspection reports detailing the alleged defect and the industry inspection criteria used, detailed filed operations data, historical inspection and maintenance records, and drawings and /or sketches of the alleged failure area.